Tag cscape

e-Consultancy and cScape’s 2009 Customer Engagement Survey

The third annual cScape/e-consultancy survey on Customer Engagement has been published, and it’s one of the biggest samples to date.
You can see the press release and e-consultancy’s version, but you should also mosey over to cScape’s Customer Engagement Unit to see Richard Sedley’s introduction and to request a ‘designed’ version of the report [...]